FAQ
Frequently Asked Questions
Have a question? We’re here to help you shop with confidence.
About FeelOri & Quality
Is FeelOri jewelry handmade?
Yes. Every FeelOri piece is handcrafted by skilled artisans in India using traditional techniques combined with modern quality standards.
Is FeelOri jewelry hypoallergenic?
Our jewelry is crafted using skin-friendly, hypoallergenic alloy bases that are suitable for most sensitive skin types.
Will the gold plating fade over time?
Our jewelry features durable gold plating. With proper care—avoiding moisture, perfumes, and chemicals—the finish remains intact for a long time.
Ordering & Payment
What payment methods do you accept?
We accept all major Credit and Debit Cards, Net Banking, and UPI payments for orders placed within India.
Is it safe to use my card on FeelOri?
Yes. All payments are processed through secure, encrypted payment gateways. Your card details are never stored on our servers.
Can I cancel or modify my order after placing it?
Orders can be modified or cancelled within a short window before dispatch. Please contact our support team immediately after placing your order.
Shipping & Delivery
Do you ship outside India?
We currently ship across India. International shipping will be introduced soon. For special requests, please contact our support team.
How long does delivery take?
Orders are usually dispatched within 1–2 business days and delivered within 3–5 business days, depending on your location.
How is FeelOri jewelry packaged?
Every order is securely packed in premium, protective packaging designed to keep your jewelry safe during transit and storage.
Returns & Support
What is your return policy?
If you receive a defective or incorrect item, please contact us within 48 hours of delivery. Our team will guide you through the return or exchange process.
Do you offer a quality guarantee?
Yes. We stand by our craftsmanship and provide support for genuine manufacturing defects reported shortly after delivery.